Colleen Austin, MD

Colleen Austin, MD
Atlanta Cancer Care 1100 Lake Hearn Dr NE Ste 500 Atlanta, GA 30342
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Would you recommend this oncologist to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.106.31
August 30, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.17.255
July 03, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.134.67
March 05, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.197.215
December 10, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it easy to find parking at this provider's office?
No, I had to pay for parking!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
Yes
by Anonymous
October 11, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They made the extra effort to make sure every question and concern I had was addressed. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Maggie F.
August 31, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did they follow up with you after your appointment?
Yes.
by Anonymous
August 23, 2011
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