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Scherer Kenneth DDS

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Scherer Kenneth DDS
Scherer Kenneth DDS
(9 Reviews)
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1044 Belcher Road Dunedin, FL 34698
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider have reasonable prices?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Heather R xxx.xxx.204.53
October 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by M Job xxx.xxx.231.189
March 12, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 10, 2012
It seemed like they were trying to rush my appointment and were annoyed to be helping me. It was obvious that they wanted to be somewhere else. I was worried that the veneers and fillings I got would fall off quickly, but they lasted exactly as long as they were supposed to. They did a good job putting them on. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. I am not going to refer my family and friends here. I just wasn't that impressed.
by joe
December 10, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
November 22, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
July 26, 2011
The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Ogle
April 27, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous
April 20, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
March 31, 2011
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Map and Directions
1044 Belcher Road, Dunedin, FL 34698