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Jacqueline Sulton, MD

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Jacqueline Sulton, MD
Sulton Pediatric
(70 Reviews)
> Get Phone Number & Directions
5910 Hillandale Dr Ste 355 Lithonia, GA 30058
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Consumer Feedback

(70 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Are you going to visit this provider again?
Without a doubt!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you refer this provider to a family or friend?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
July 22, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 15, 2011
Was this provider's staff friendly?
Yes
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
by Anonymous
July 14, 2011
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
by Anonymous
July 11, 2011
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
July 08, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
July 06, 2011
Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I was given a polite greeting when I walked in. It was nice to be acknowledged. I was confident that they were using the latest treatment methods.

The only bad thing i can say is that it's hard to make a welness appointment. They are booked months in advance. But if necessary they will find a way.
by CMercs
June 23, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider late to your appointments?
No, they were on time
by Anonymous
June 20, 2011
Was the waiting area spacious?
Yes, extremely spacious
Does this provider treat their staff well?
Yes, they treat their staff with respect
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
by Anonymous
June 20, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
June 20, 2011
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Map and Directions
5910 Hillandale Dr Ste 355, Lithonia, GA 30058