Renfroe & Zieman Pa Dds

Renfroe & Zieman Pa Dds
Renfroe & Zieman Pa Dds 13 Center Street Gulf Breeze, FL 32561
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
excellent service
by kathleen betts xxx.xxx.124.194
November 07, 2017
The dentists are fine it's the office staff that I have a problem with. As long as you don't have any billing/Ins everything's fine I guess. I have never had such a hard time getting somebody to file our secondary Ins as I have with them. I have called them three different times trying to get it straightened out, I even had them send me the claim so I could submit it myself. They did get me the claim but with no EOB like I requested. Meanwhile every month they are doing nothing to get these claims paid they are sending us a $400 bill with interest! Every time we get one I have to call them. This has been going on since March and it is now October. So finally I get a letter from our ins company requesting the EOB, so I call for it and they tell me "oh we don't keep those after 30 days" Seriously! We are in process of changing Dentists because of this.
by Anonymous xxx.xxx.66.174
October 07, 2014
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by VALERIE xxx.xxx.111.14
November 06, 2013
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you going to visit this provider again?
Without a doubt!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.231.60
July 01, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
by Anonymous xxx.xxx.254.57
March 09, 2013
Would you recommend this dentist to others?
I Already Have
by Anonymous xxx.xxx.60.119
December 17, 2012
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.202.10
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.229.180
August 15, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by a nice professional xxx.xxx.182.22
July 16, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
August 31, 2011
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