Miami Lakes Dental Health Center

Miami Lakes Dental Health Center
Miami Lakes Dental Health Center 15450 New Barn Road Hialeah, FL 33014
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Consumer Feedback

(33 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
I agree that they overcharge. I have been a customer for 20 years and just recently got onto this. My last visit (and Ido mean my last visit), they charged me $179.00 for procedures I am now not sure I needed as I go every four months and have never had a cavity. I wrote the insurance and they say my out of pocket should have been $125.00. I'm convinced they oversell, overcharge, and overbook. I'm going somewhere else.
by Stardust xxx.xxx.40.103
April 14, 2014
I have been going to Miami Lakes Dental for years and I just found out that they charge you UPFRONT for the procedures THEN bill the insurance company. What happens to the difference? I had work done for a few thousands dollars and paid it with my CareCredit only to find out by accident afterwards I had a CREDIT balance with the Dentist. WHY didn't they tell me this before I placed a good amount on the CareCredit account? This did not sit well with me and the fact that they charge you upfront their cost and then bill the insurance company. That's why I have Insurance - and they are my provider!!!!! I am now going to another dentist - which is GREAT. For the procdures I have done every three months she charges me $30.00 where Miami Lakes Dental charged me $118!

All I have to say is - Beware!!!!!
by No Longer A Client xxx.xxx.105.7
August 14, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.93.9
August 12, 2013
Did this dentist answer all of your questions?
No, I left confused and frustrated
Did this provider have reasonable prices?
No, it was expensive.
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this dentist provide helpful oral health techniques you could practice at home?
Not really, I was given a couple tips but not very many
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.6.98
March 19, 2013
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.9.16
February 28, 2013
BEWARE! This office routinely lies about the status of claims, charges more than their agreed-upon rates with the insurance companies and sends you a bill for the difference, and performs completely unnecessary procedures!
by B xxx.xxx.176.194
January 08, 2013
Was this dentist's staff friendly?
Not Really
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by IO xxx.xxx.233.120
December 29, 2012
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.218.163
December 14, 2012
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Would you refer this provider to a family or friend?
No, I wasn't impressed
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
Does this dentist use current and safe equipment?
Yes
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous xxx.xxx.1.211
December 14, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this dentist answer all of your questions?
No, I left confused and frustrated
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider show attention to detail?
Kind of, but not very much
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous xxx.xxx.168.181
December 13, 2012
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