Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I am going to refer everyone I know here. I absolutely love this place.