Scott Christensen, MD

Scott Christensen, MD
333 N 1st St Ste 260 Boise, ID 83702
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely
Were the restrooms well-stocked with women's needs in this OBGYN office?
Absolutely
Does this provider take that extra step to make you feel special?
Absolutely
Does this provider answer the phone in a reasonable time when you call?
Definitely
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by angie gentry/white xxx.xxx.104.2
May 04, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.10.232
July 11, 2013
Did this OBGYN promptly notify you about any test results?
Yes, they were the fastest I've seen and very polite
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider friendly?
Yes
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.155.233
June 07, 2013
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Hol xxx.xxx.230.44
March 08, 2013
I spent Christmas morning (a Tuesday) in the ER with extreme pain. They discovered multiple ovarian cysts, one which had just burst and another that was pretty big, so they referred me to Dr Christensen to see what my options including surgery were. I had to wait until Wednesday to call because the office was closed. I called and they hadn't received my referral yet, and instead of taking initiative it was up to me to track down the referral and make sure it got there. They said they would call me when they received it, but they never called. Instead, I had to call and check up. Yes, the referral was there so they said they'd leave it on his desk and he would look over it and call me. Again, they never called. Since I was still in extreme pain, I was eager to get in and called back on Thursday. "Oh, the doctor wasn't in yesterday!" something they failed to tell me. So they said he would call me today to make an appointment. Again, I never received a call. Friday I call back. They haven't taken any initiative to get my transcripts or ultrasounds. So again, its up to me to call the ER and get them sent over. Finally they said, we'll put it all on his desk and we're closed for the weekend but we will call you on Monday. Mind you, this entire time I was taking heavy painkillers, couldn't work or drive, couldn't hardly walk, in extreme pain (probably a 7 on the pain scale).

Guess what? They didn't call.
Tuesday I call and they are closed for New Years. That night I believe another cyst burst as I was screaming in pain that was a 10 on the scale, even when doubling up on my painkillers. Wednesday my mother calls, and guess what? He's not in the office on Wednesdays. She pleads with them to let me see the other doctor or a nurse practitioner, as I will need more ultrasounds done after the other cyst burst and the surgery would have to be FURTHER postponed to get that done. They said they would call us back. I'm guessing they won't. They don't care about me, nor the fact that my level 9 pain is so bad I can't walk, or that its been EIGHT days since this began and they still haven't taken the time to see me. How much longer is this going to go on?

Because of their incompetence at scheduling and complete lack of reliability, I had to go through the worst pain of my life not only once, but twice because they wouldn't get me in before another cyst burst. One of the most unprofessional experiences of my life. I felt like they didn't care if I lived or died.
by Jeana Harris xxx.xxx.110.251
January 02, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Beth xxx.xxx.230.44
April 16, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find.
Dr. Christensen was kind, very thorough, verified with me that all my questions were answered completely. Fantastic doctor that I have recommended many times to friends and acquantances.
by Brenda xxx.xxx.6.14
April 05, 2012
by Anonymous
March 05, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always put the customer first?
Yes, they always put customers first
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
by Anonymous
February 27, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this OBGYN promptly notify you about any test results?
Yes, they were the fastest I've seen and very polite
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
February 22, 2012
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