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Julia Marshall, MD

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Lake Forest, IL

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Julia Marshall, MD
(12 Reviews)
> Get Phone Number & Directions
800 N Westmoreland Rd Ste 100B Lake Forest, IL 60045
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
I made an appointment because of a reference. When I arrived from out of town, they told me they had changed my appointment to another time and day - without consulting or notifying me. They staff was very rude.
by Kate xxx.xxx.217.156
December 12, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.152.4
April 06, 2013
Would you recommend this dermatologist to others?
I Already Have
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this dermatologist's staff friendly?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.127.37
November 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.62.225
April 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.108.93
March 28, 2012
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by truthseeker
August 12, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
July 22, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too cold?
No, it was fine
Did you experience unnecessary pain during your visit?
No
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
June 27, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 07, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
March 29, 2011
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Map and Directions
800 N Westmoreland Rd Ste 100B, Lake Forest, IL 60045