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Karin Gustafson, DO

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Northwestern Medicine Immediate Care Center - Aurora

Aurora, IL

Northwestern Medicine Regional Medical Group

Aurora, IL

Northwestern Medicine Regional Medical Group

Aurora, IL

Northwestern Medicine Regional Medical Group

Aurora, IL
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Karin Gustafson, DO
Rush-Copley Primary Care Assoc
(16 Reviews)
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2020 Ogden Ave Ste 120 Aurora, IL 60504
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this family doctor friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.39.162
May 28, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.135.40
February 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by lilyofvalee xxx.xxx.83.40
April 16, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 14, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 17, 2012
Would you recommend this family doctor to others?
Yes
Did this provider have reasonable prices?
Yes
Were you able to relax during your appointment?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's staff friendly?
Yes
by Anonymous
January 10, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
January 01, 2012
Did they follow up with you after your appointment?
Yes.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 31, 2011
They never left me for an extended period of time and I never felt ignored. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They paid close attention to me and all of my questions were answered. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Gayle
October 20, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this family doctor friendly?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
October 04, 2011
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Map and Directions
2020 Ogden Ave Ste 120, Aurora, IL 60504