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Terry West, MD

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Family Doctors

Northwestern Medicine Regional Medical Group

Geneva, IL

Northwestern Medicine Regional Medical Group

Geneva, IL

Northwestern Medicine Regional Medical Group

Geneva, IL

Northwestern Medicine Regional Medical Group

Geneva, IL
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Terry West, MD
(15 Reviews)
> Get Phone Number & Directions
302 Randall Rd Ste 205 Geneva, IL 60134
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.101.50
December 04, 2013
I wanted to make an appointment and was told he was not taking Medicare Patients. ????
by Jo xxx.xxx.70.239
October 14, 2013
Would you recommend this family doctor to others?
I Already Have
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.223.108
September 09, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Bonnie Gusman xxx.xxx.51.107
July 16, 2012
Did this provider prominently display their diplomas or business license?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
December 01, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
November 15, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 04, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider have reasonable prices?
Absolutely!
by Anonymous
October 17, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Steve Warren
September 19, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 12, 2011
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Map and Directions
302 Randall Rd Ste 205, Geneva, IL 60134