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Celebration Dental Group

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Celebration Dental Group
Celebration Dental Group
(39 Reviews)
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400 Celebration Place Kissimmee, FL 34747
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Somewhat
Does this provider return your phone calls?
Sometimes
Did this provider answer all of your questions?
Mostly
by Anonymous xxx.xxx.174.81
November 14, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this dentist explain your dental procedure to you?
A little
Does the provider's staff maintain a professional appearance?
Not really
Does this provider maintain a professional appearance?
Somewhat
by Anonymous xxx.xxx.211.78
October 31, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did your gums bleed excessively after your appointment?
No
Did your teeth cleaning feel rushed?
No
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.209.188
June 03, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
by Anonymous xxx.xxx.156.113
April 27, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this dentist to others?
Yes
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Was this dentist friendly?
Extremely Friendly
Was this dentist's staff friendly?
Yes, they went above and beyond
by Ea smith xxx.xxx.227.12
February 28, 2014
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Donna xxx.xxx.71.249
November 04, 2013
This is absolutely the worst experience I've had with a Dentist office in my entire 40+ years of going to a Dentist. I recently moved to this area, and used my insurance provider to find a Dentist. When I called at the beginning of the year, I was told I couldn't get in for the first appointment for 3 months! The only good thing about that appointment was the Dentist himself - he seemed very nice. Unfortunately his practice is so mismanaged and disorganized, and his staff has no care or concern for his patients. After the initial appt, I needed to set up my first cleaning.... the only appointment they had... was in 6 MORE MONTHS! I felt I had no choice, so I took it, and waited. One week before the appointment - i got a confirmation call, that informed me that they had moved locations. The messge only said that they were now at the intersection of 192/Celebration Ave. - and not downtown Celebration. No problem I thought - I'll leave extra early, just in case I have trouble finding it. Well... I DID have trouble finding it.. I drove around that area for 20-30 minutes and couldn't find it. I typed it into my GPS, and it gave me the address of 400 Celebration Place. THAT NOT THE ADDRESS! That's the Celebration Hospital. I finally called the downtown office again, to get directions by phone. I was immediately placed on hold, for 15 MINUTES - and then finally told the new office is across the street from Celebration, and not actually IN CELEBRATION. I arrived at 9:30 for a 9:15 appt. The soft spoken- but uninterested receptionist ( and my waiting hygenist) both said I was too late for my appointment and they couldn't take me. The receptionist said my appt. was scehduled for 9am ( not true - I still have the appointment card for 9:15) The offered to reschedule me for 11am but I had another Dr. appointment at that time. I was fuming - I was late for the appt because their own staff putting me on hold for 15 minutes. After waiting 6 months for a simple cleaning - I just told them I'd find another dentist. After 2 visits - I had enough and it wasn't worth the time. Sorry Dr. Russo - your staff, and their lack of attention to their job and your patients has lost you some more business. I should bill you for today's lost time.
by Jeff xxx.xxx.1.74
July 22, 2013
Read All Reviews With Care!

***Many of the 5-star reviews for Celebration Dental on this site are repetitive, similar, or almost exact copies of each other. I suspect the employees of Celebration Dental are posting positive reviews for themselves to help boost its overall rating.***


My 2 cents: The staff for the general dentistry office are disorganized and a bit lackluster in their attitudes toward clients (especially those answering the phones and forwarding calls). But the staff for the specialists are extremely professional, friendly, and competent.
by George xxx.xxx.183.103
June 24, 2013
Was this dentist's staff friendly?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
by Anonymous xxx.xxx.66.2
June 12, 2013
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Were you able to relax during your appointment?
No, I was on edge
Was this provider's office too loud?
No, it wasn't too loud
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.49.242
May 18, 2013
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Map and Directions
400 Celebration Place, Kissimmee, FL 34747