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Frank Chao, MD

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Frank Chao, MD
(5 Reviews)
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490 Lake St Ste 101 Roselle, IL 60172
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's staff friendly?
Yes, they went above and beyond
by Carol P xxx.xxx.228.147
November 04, 2013
As a new patient of Dr. Chao's, I have to say I have had absolutely fantastic experiences.

I was forewarned about the possibility of a longer wait time, so the wait did not bother me in the least.

Going to a doctor that actually spends time with each patient and listens to them was a more-than-pleasant change compared to every other doctor I have ever been to. The quality of service at Dr. Chao's office is beyond exceptional.

At my first appointment, I ended up needing a procedure that caused them to stay almost 2 hours after closing. There were nothing but smiles and reassurances about the extra time that was required.

I can honestly say that I would highly recommend Dr. Chao and his staff - in fact, I already have!
by N. xxx.xxx.31.126
June 27, 2013
Was the waiting area spacious?
Yes
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.57.222
April 24, 2013
They go above and beyond to make me feel cared for. He made a house call for me once when I was in extreme pain! Since the Dr is thorough and cares deeply for each patient, he can get behind the schedule. The waiting room here is spacious with current and interesting magazines.
by pt1
June 29, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Would you recommend this provider to others?
If I Had To
by Anonymous
April 07, 2011
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Map and Directions
490 Lake St Ste 101, Roselle, IL 60172