Laura Vetrone, MD

Laura Vetrone, MD
Elmhurst Clnic 1200 S. York Rd. Elmhurst, IL 60126
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Dr Vetrone did not spend more than 5 minutes with my daughter who was having chest pain after waiting in the room for almost 1 hr. Horrible bedside manners< not sure if this is her norm or maybe she was having a Bad day.
by Fiona xxx.xxx.16.84
November 03, 2014
Does this provider maintain a professional appearance?
Absolutely
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this internist to others?
Yes
by Linda Halvorsen xxx.xxx.172.225
February 15, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.212.89
January 12, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was the waiting area spacious?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by kat xxx.xxx.251.95
December 26, 2012
Glad to find Dr. Vetrone at Elmhurst Clinic will be following Her from Downers Grove. I have been a paitent for many years and enjoy the professional, sincere way I have always been cared for.
by BOB MCKINNON xxx.xxx.26.164
December 18, 2012
Laura Vetrone cares and is extremely knowledgeable. What more could you want in a doctor? She will take the time to call you after hours. She is very friendly, and will work with you as to the best medication/treatment rather than shoving her preferred method down your throat. She recently moved her office from Downers Grove to Elmhurst, and I am following her there even though it is quite a bit farther for me.
by mcblanch xxx.xxx.173.200
August 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.227.139
August 25, 2012
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. Their equipment was safe and well taken care of, which really says a lot about their standards of care to me. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Elaine
May 23, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
April 28, 2011
Would you refer this provider to a family or friend?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider friendly?
Very! The most welcoming office I've visited!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
February 28, 2011
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