Sergei Lipov, MD

Sergei Lipov, MD
Key Medical Group Ltd 1975 Lin Lor Ln Ste 285 Elgin, IL 60123
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider show attention to detail?
Kind of, but not very much
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.151.159
October 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.64.101
September 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.231.53
August 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.56.153
April 26, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Rita Gray
February 24, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 20, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
December 12, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I had a great experience here and will most definitely refer them to others in need of an internist. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by rg
November 07, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Would you recommend this internist to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider answer all of your questions?
Yes
by Anonymous
November 07, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's staff friendly?
Yes
Would you recommend this provider to others?
I Already Have
by Anonymous
July 01, 2011
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