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Eileen Collins, MD

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Eileen Collins, MD
Westside Medical Assoc
(8 Reviews)
> Get Phone Number & Directions
2340 S Highland Ave Ste 210 Lombard, IL 60148
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Great caring doctor. Takes time to understand your complaints and spend time talking to you about your problem. Do not talk down to you, but make sure all your questions are answered. When she feels you need to see a specialist, she will refer you to the best!!!! Great bedside manners. Will not have you wait a long time to be seen, if you have a problem and do not have an appointment. I wish there were more doctors like her, I have been one of her patients for many, many years. Staff in office is very polite and friendly. Very clean office.
by Lillie M. Yancey xxx.xxx.94.202
July 16, 2015
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.116.137
June 27, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.11.110
July 31, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
February 01, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Very! The most welcoming office I've visited!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
October 21, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
October 13, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by MaryEllyn Peterek
July 07, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
March 30, 2011
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Map and Directions
2340 S Highland Ave Ste 210, Lombard, IL 60148