Michael Maloney, DO

Michael Maloney, DO
Osf Medical Group Willowcreek Medical Clinic; Riverside Med Clinic 9721 N Alpine Rd, Osfmg Willowcreek Machesney Park, IL 61115
Add a Review

Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.3.2
August 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.176.42
July 18, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider late to your appointments?
No, they were on time
Does this provider promptly return your phone calls?
Yes
by Anonymous
February 08, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider show attention to detail?
Kind of, but not very much
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous
December 30, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
June 27, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider have reasonable prices?
Yes
by Anonymous
May 28, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. I don't know of anywhere else that would've taken better care of me. I had a great experience. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I was confident that they were using the latest treatment methods. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Delbert Insko
February 27, 2011
Add a Review