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Todd Leverentz, MD

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Northwestern Medicine Regional Medical Group

Bloomingdale, IL

Northwestern Medicine Regional Medical Group

Bloomingdale, IL
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Todd Leverentz, MD
(10 Reviews)
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455 S Roselle Rd Ste 226 Schaumburg, IL 60193
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Dr is a great Doctor, however trying to get through via phone is near impossible, always problems with phones, never waited less than 10 to 15 min on hold and have waited up to almost 30 which to me is insane. It's a busy office so get more help or a better phone system. My time is as important as theirs!
by Cathy xxx.xxx.212.55
May 05, 2016
There definitely appears to be a trend of overbooking clients here. The wait has gotten longer and longer from when I first started seeing them. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The office was very easy to locate. I didn't have any trouble finding it at all. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. I was confident that they were using the latest treatment methods. Unfortunately, their administrative staff is terrrible. It is almost impossible to schedule an appointment and their customer service is nonexistent. They never call back nor do they submit information to the pharmacy within a reasonable period. It might take several calls for the administrative staff to reply. The doctors are great but all is lost because of their terrible service to the clients.
by sl xxx.xxx.82.135
December 23, 2013
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.5.101
August 05, 2013
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider late to your appointments?
No, they were on time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider friendly?
Yes
by Anonymous xxx.xxx.57.48
June 16, 2013
Did this provider prominently display their diplomas or business license?
Yes
Did this provider rush your appointment?
No
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.220.249
January 25, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.7.5
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Dmorys xxx.xxx.18.138
July 06, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
Not if my life depended on it
Was it easy to make an appointment with this provider?
Practically Impossible
by JERRY CRISS xxx.xxx.234.94
May 14, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider have helpful information available online?
Yes
by Anonymous
September 29, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
August 29, 2011
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Map and Directions
455 S Roselle Rd Ste 226, Schaumburg, IL 60193