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James Severson III, MD

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James Severson III, MD
Ear Nose & Throat Specialists
(22 Reviews)
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435 N. MULFORD RD, STE 10 Rockford, IL 61107
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
by Anonymous xxx.xxx.157.250
October 23, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.141.254
October 19, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 27, 2012
He barely gave me any information at all, just suggested exploratory surgery. terrible bedside manner.
by chronic sinusitis
January 13, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 22, 2011
Very poor service. Felt good when he was ready to go on arrival but when we went to the examination room and he looked at my girlfriend all he did was glance down her throat touch her tonsils and told her that she needs to stop working so much and quit being so stressed out and told us good luck and left. Charged us $240 for this visit where we weren't even in the exam room for 5 minutes. When I complained at the front desk they told me he's a specialist and take his word for it and be glad it's not more serious. My girlfriend has had throat swelling and throat pain for 4 years straight this is not just stress. Terrible dr and extremely poor service never make an appointment
by Very upset
October 03, 2011
Would you recommend this ENT otolaryngologist to others?
Yes
Does this provider promptly return your phone calls?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
August 19, 2011
The doctor and staff made every effort to make me feel welcome. They are friendly and nice. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by lildeb88
July 12, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
June 03, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
May 31, 2011
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Map and Directions
435 N. MULFORD RD, STE 10, Rockford, IL 61107