I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They were very polite and helpful and made sure that I had everything I needed. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. Their prices were very fair. The level of care you get for the price is outstanding. They left me completely alone for a long time and I became very nervous.