Their staff is very friendly . . The office was very easy to locate. I didn't have any trouble finding it at all. Dr. Krad was very warm and engaging but did not leave much to decision for me. It was more matter of fact this is the treatment and you will do it. Hence, as a diabetic he did not give me my regiment and six months later, because he did not refill one script, I am have problems balancing my bgl...i am going in for a visit hopefully he will give me my treatment plan that was working.