Sam Borrelli, MD

Sam Borrelli, MD
Concord Family Medicine 25651 County Road 20 Elkhart, IN 46517
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider's staff friendly?
Not Really
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.99.103
November 06, 2013
Was this family doctor's staff friendly?
Friendly Enough
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did they follow up with you after your appointment?
No, but they said they were going to!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Don xxx.xxx.74.42
July 18, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.132.55
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.248.36
September 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.42.245
August 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.45.133
March 23, 2012
Was it easy to make an appointment with this provider?
Yes
by Anonymous
February 20, 2012
I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. They made the extra effort to make sure every question and concern I had was addressed. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Craig La Pierre
February 10, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
February 02, 2012
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I got an appointment quickly. I've never had to wait too long. They left me completely alone for a long time and I became very nervous.
by rborelli
January 26, 2012
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