Their staff is very friendly and professional. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. They made the extra effort to make sure every question and concern I had was addressed. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.