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Gentle Dental Group of West Palm

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Gentle Dental Group of West Palm
Gentle Dental Group of West Palm
(11 Reviews)
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1857 North Military Trail West Palm Beach, FL 33409
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you recommend this dentist to others?
Yes
by Anonymous xxx.xxx.116.53
October 29, 2013
This was the worst dental office experience ever. I chose a DMO by mistake and couldn't go to me regular dentist. Gentle Dental in Wellington was the closest to my home. The dentist insisted I get a crown, that I was in danger of getting a root canal if I didn't. When the crown came in, some flunky (not my dentist) fitted the crown and took off so much that the metal was showing. I was charged $850 and was not allowed to leave until I paid it in full. The crown cracked a year later and luckily I chose a PPO, went back to my regular dentist at Perfect Smile and had it re-done correctly!
by S Mill xxx.xxx.109.189
March 12, 2013
I went to the one in Wellington. Too crowded...felt rushed...i was put in an dirty room! cleaning wasn t all that good ....felt very rushed....doesn t matter how much you save and pay....every 1should get the same treatment! I got my money back.
by ladyblack xxx.xxx.67.31
October 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.229.139
April 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.145.49
March 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.209.133
January 23, 2012
I was relieved that my gums didn't bleed very much after my appointment. I've been to other dentists that weren't gentle while they were flossing my teeth so I was nervous I would encounter that here but I didn't at all. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by LBG
December 27, 2011
Are you going to visit this provider again?
Sure
Was the toothpaste used during your cleaning enjoyable?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider have helpful information available online?
Yes
by Anonymous
October 20, 2011
Did your teeth cleaning feel rushed?
Yes, I was very disappointed
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Do this dentist have a good professional reputation among other dentists?
Not at all, other dentists have told me to avoid him/her
by Anonymous
October 07, 2011
The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer.
by BEN
September 09, 2011
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Map and Directions
1857 North Military Trail, West Palm Beach, FL 33409