I got an appointment quickly. I've never had to wait too long. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. One thing that really bothers me is bad breath, but I am happy to report that I have no complaints here. Their breath is always very fresh. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money.