Dent First - Perimeter

Dent First - Perimeter
Dent First - Perimeter 1155 Hammond Drive Northeast Atlanta, GA 30328
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Horrible Experience! I will never return. I went for a routine cleaning as a new patient. The office staff was great but that's about all I can say positive about my experience. The dental hygienist was obviously doing the best she could but that was the roughest cleaning I've ever received and I was not a fan of her using her bare hands to position the plastic piece I placed into my mouth for the X-rays. She was however very nice. I wish I could say the same for Dr. Cheryl McMahon-Lee. As a health care care provider myself, I would never treat one of my patients the way she treated me. She failed to say hello, introduce herself, or even bother to explain why she was probing in my mouth. No lie, she didn't speak one word to me. Her exam was done in less than 60 seconds and she turned and walked away, not a word spoken. I was stunned! Probably didn't even know my name. I'm still speechless, how do you stay in business treating your patients like that?! When they tried to schedule me for a follow-up, I very promptly told the office clerk I would not be back!.
by M. B xxx.xxx.187.130
January 15, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have reasonable prices?
Yes
Did this provider use excessive foul language?
No
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.77.166
November 12, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this dentist answer all of your questions?
None of my questions were answered
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous xxx.xxx.31.226
May 07, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's staff friendly?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Summer xxx.xxx.228.158
February 16, 2013
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Was this dentist's staff friendly?
Yes
by Anonymous xxx.xxx.124.2
October 25, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
March 28, 2011
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