Susan Kennedy, DO

Susan Kennedy, DO
411 Laurel St Ste 1360 Des Moines, IA 50314
Add a Review

Consumer Feedback

(2 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Pt. Jane Doe
August 17, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They made the extra effort to make sure every question and concern I had was addressed. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Elizabeth Cleary
March 09, 2011
Add a Review