Arleen Zahn Houser, MD

Arleen Zahn Houser, MD
Mercy Care Marion 3701 Katz Dr Marion, IA 52302
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 05, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this family doctor answer all of your questions?
Yes
by Anonymous
November 23, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider offer flexible appointment times?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
October 13, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to make an appointment with this provider?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
August 30, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office too cold?
No, it was fine
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
August 12, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 05, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Would you recommend this family doctor to others?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 14, 2011
Are you going to visit this provider again?
Sure
Was this provider's staff friendly?
Yes
Does this provider have helpful information available online?
Yes, but its hard to find
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 13, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider friendly?
Polite Enough
by Anonymous
April 04, 2011
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