They paid close attention to me and all of my questions were answered. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.