Thomas Woodard, DO

Thomas Woodard, DO
Lakeview Family Medicine 6000 University Ave Ste 101 West Des Moines, IA 50266
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Years ago I walked into a clinic after a minor car accident to get my family checked out. I like that he explained things from a medical standpoint and terms I could understand. If you are pregnant he really is hesitant to prescribe treatments. There were 2 reasons we stopped going...1. The support staff was extremely slow to the point of it being an issue and always seemed to forget something and would be gone. 2. I was extremely sick and called in the morning. They couldn't get me in the morning and my appointment was for late afternoon. I fell asleep and missed the appointment. I called and apologized, said what happened etc. I had to go to work the next day and couldn't miss work or reschedule the appointment. A week or so later I got a letter from the actual doctor saying if I ever missed an appointment again we were kicked out of the practice.It came off as rude and was signed by him. We had never missed an appointment before. At the time, I had 4 family members who used him as their family practice. We left the practice and went elsewhere. He seemed like a great doctor but I didn't enjoy the practice he was part of or the rude letter.
by Joanie xxx.xxx.187.154
April 02, 2018
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.235.181
April 15, 2013
They really go above and beyond to make me feel special. I hoped to find something close to me since I have moved out west and I am so pleased to find a place that I like as well as my old office which I hated to leave. I have already told many people about liking it so much here. They truly deserve more recommendations than I can give! One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I feel good about returning anytime.
by Sharon Handeland
July 25, 2011
Did this provider use excessive foul language?
No
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
March 28, 2011
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