North Roberts Road Dental Group Pc

North Roberts Road Dental Group Pc
North Roberts Road Dental Group Pc 1301 Shiloh Road Northwest Suite 130 Kennesaw, GA 30144
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
I would never go back and haven't done so since they charged me extra administration fee for $87 fee and failed to notify me. Everyone agreed it was the fee was an error and the fault of the office personnel who they had fired due to problems they had with her work. When I refused to pay this extra fee, they said they were sending it to the collection agency.

So I had I had no choice, unless I wanted to take them to court. I paid it and wrote if off to a bad choice of a dentist.
by gina xxx.xxx.1.69
July 15, 2015
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.209.178
April 08, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did the staff call you to remind you about your upcoming appointment?
No, their staff isn't organized at all
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by connie xxx.xxx.183.133
September 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by janie xxx.xxx.183.133
September 12, 2012
Stay away from this rip off office.
All they care is your money, don't make the same mistake I've made, the only thing they don't charge for is the air you breath. You've been warned!
by godogs xxx.xxx.231.164
September 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.217.210
July 20, 2012
Their staff is one of the most friendly, welcoming staff I've ever dealt with. I was very satisfied with each of my my visits. They were helpful and informative.
by Jean Fox xxx.xxx.234.3
February 10, 2012
I would definitely recommend them to my loved ones. I was so happy with their services. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature.
by Genie
January 09, 2012
DO NOT GO TO THIS PLACE HORRIBLE HORRIBLE They do treatments that are not necessary!!!!!! They make you pay for everything up front knowing that you will never be reimbursed from your insurance company because all procedures were not necessary!!!!!!!!!
by Horrible
January 03, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Do you trust this dentist to only recommend dental procedures you need?
Not really, they've recommended a few things I don't need
Were the waiting room chairs comfortable at this dentist's office?
Not really
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
September 19, 2011
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