Peter Hetherington, DO

Peter Hetherington, DO
Children's Hospital Physicians 1212 Pleasant St Ste 300 Des Moines, IA 50309
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider promptly return your phone calls?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Terry xxx.xxx.35.113
January 11, 2013
Did this provider answer all of your questions?
Yes
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous
November 15, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They always make sure to return my phone call as soon as possible. They've never left me waiting. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I am going to refer everyone I know here. I absolutely love this place. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Teresa Hon
October 06, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's staff friendly?
Yes
by Anonymous
August 02, 2011
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