I will definitely recommend them to people I know. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Their staff was friendly enough, but they didn't go out of their way to help me. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Dr. Liu Richard was excellent in the job he did, his personality and professionalism. A very honest dentist as well, and returned the difference that I overpaid. He did great work on my teeth!