I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. . It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. The chairs in their waiting room were pretty average. They weren't top-of-the-line but weren't uncomfortable either. Wasn't satisified with the receptionist. She has an I don't care attitude.