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Glenn Amundson, MD

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Glenn Amundson, MD
Heartland Hand & Spine Ortho
(6 Reviews)
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10730 Nall Ave Ste 200 Leawood, KS 66211
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.204.255
March 31, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 05, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
October 14, 2011
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous
June 30, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider's staff friendly?
Friendly Enough
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
June 27, 2011
Did they follow up with you after your appointment?
Yes.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this provider friendly?
Polite Enough
by Anonymous
April 22, 2011
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Map and Directions
10730 Nall Ave Ste 200, Leawood, KS 66211