Silver Lake Dental Clinic

Silver Lake Dental Clinic
Silver Lake Dental Clinic 2201 North Government Way, Suite A Coeur D Alene, ID 83814
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value

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Does this provider give unbiased advice?
No. I didn't trust their motives.
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider have reasonable prices?
No, it was expensive.
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Patient xxx.xxx.234.115
June 19, 2013

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Did this provider have reasonable prices?
Absolutely!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by DD xxx.xxx.86.244
June 05, 2012

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Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.86.244
April 03, 2012

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I would recommend this office to anyone, the receptionist is very skilled, knowing all about my insurance and what i had to pay, she is knowledgeable in the back also, Very pleasant experience with the whole staff. Thank you!
by Jerri
January 09, 2012

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Was the dental equipment clean?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
November 18, 2011

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Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
by Anonymous
September 23, 2011

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Great focus on providing excellent care that focused on results. Not fancy, but at least I know I am not paying outrageous prices so the office can have HD televisions an absurdly overdone waiting room -- I want my money to go where my mouth is- not the waiting room. This is quality care, a good price, and they explain things very well.
by James W.
September 08, 2011

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One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. Everything they told me in the beginning ended up turning out very much the way they said it would. They were able to provide me everything they promised me.
by Ugene
July 22, 2011

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The dentists here are fine. The receptionist, however, is entirely incompetent. She told me that my insurance had expired when I knew it hadn't. When I called to straighten it out, she told me that she would call back in twenty minutes after checking into it again, and she never called back. I called the next day to see if they had figured out the error, and she told me that they still didn't know, but that they would charge me 50 dollars to cancel my appointment, even though the error was through no fault of my own. Luckily, when I went in for the appointment, they had corrected the mistake.

Furthermore, she scheduled a follow-up appointment for me, and then scheduled it again for another day without informing me. She is extremely unpleasant and sometimes outright rude. I will not be visiting them again.
by Michael
July 13, 2011

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The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I highly recommend this dentist- Sween is great, and has a wonderful staff. My 8 year old does extremely well here too, and they are awesome with him!
by Kathleen
June 14, 2011
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