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Roberson & Stapleton DDS Limited

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Roberson & Stapleton DDS Limited
Roberson & Stapleton DDS Limited
(7 Reviews)
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1075 Harrison Street Wood River, IL 62095
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.196.119
April 17, 2013
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider rush your appointment?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Rebecca B. xxx.xxx.84.130
January 25, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was the toothpaste used during your cleaning enjoyable?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.86.98
October 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.229.20
May 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.170.1
April 18, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
by Anonymous
September 01, 2011
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this dentist allow you to regularly rinse your mouth during your procedure?
Definitely not, I almost choked
by Anonymous
May 04, 2011
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Map and Directions
1075 Harrison Street, Wood River, IL 62095