James O'Brien, MD

James O'Brien, MD
Jeffersontown Family Practice 10216 Taylorsville Rd Ste 400 Louisville, KY 40299
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Would you refer this provider to a family or friend?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.180.156
November 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by billy xxx.xxx.91.254
May 07, 2012
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. It was easy to get the appointment time that worked for my schedule.
by Thomas Smith
February 22, 2012
They always made sure that I wasn't in any pain. They gave about the same level of care as others I have been to for the same problem. They always take the time to listen to me. I know they really care about me and what I have to say.
by n
February 15, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this general practitioner use current and safe equipment?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
January 15, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Are you going to visit this provider again?
Without a doubt!
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
November 21, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
by Anonymous
November 19, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 21, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
September 15, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
June 26, 2011
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