Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable but you can expect a wait as with most doctors today. I was confident that they were using the latest treatment methods. They always take that extra step to make me feel special. I always enjoy my appointments here. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I will absolutely return.