They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I'll definitely be going back. I didn't have a bad experience. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.