John Penta, MD

John Penta, MD
4121 Dutchmans Ln Ste 101 Louisville, KY 40207
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.159.32
November 03, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.59.164
October 08, 2012
Did this provider rush your appointment?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
February 03, 2012
Does this OBGYN use current and safe equipment?
Yes
by Anonymous
October 10, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by kim
August 04, 2011
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