John Lyon II, MD

John Lyon II, MD
Rebound Orthopaedics & Sports 101 Medical Heights Dr Ste F Frankfort, KY 40601
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.0.183
November 10, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Was this provider's office clean?
It could have used some cleaning
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.33.138
November 04, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.221.69
September 04, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.60.62
March 17, 2012
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you going to visit this provider again?
Sure
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
January 06, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
December 05, 2011
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