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Lori Trost DMD Pc

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Lori Trost DMD Pc
Lori Trost DMD Pc
(23 Reviews)
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915 North Main Street Columbia, IL 62236
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
While we were initially happy with this office because of how good they were with my 6 year old, we're now regretting ever going there. Office staff told me that they would check to see if they accepted my insurance. Never once did they tell us that they're not in network so now we're stuck with a big bill when all we would have had to pay was a $25.00 copayment. I know that ultimately it was on us to check with our insurance first, but it's still sh***y that they did this.
by Lindsey Spurling-Wright xxx.xxx.26.30
July 07, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Always
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
How would you rate your experience with this provider?
The best
by Anonymous xxx.xxx.120.5
November 07, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.16.91
July 15, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this dentist explain your dental procedure to you?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.45.18
June 13, 2013
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous xxx.xxx.57.79
June 05, 2013
Were the waiting room chairs comfortable at this dentist's office?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
by Anonymous xxx.xxx.128.12
February 26, 2013
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous xxx.xxx.33.48
January 27, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider rush your appointment?
No
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.155.56
October 29, 2012
Did they follow up with you after your appointment?
Yes.
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.240.167
October 12, 2012
I recently took my 4 year old son in for a frenectomy that was performed by Dr. Trost. From the moment he met her, she was extremely warm with him and kept him smiling. During the actual procedure, she kept him at ease with friendly chatter. Dr. Trost and her team made sure that the procedure was as painless as possible and afterwards he was left with minimal discomfort. She even followed up with him to make sure that he was doing well. He had a very positive experience and I would highly recommend Dr. Trost and her team to anyone looking for a caring dentist for their child.
by D. D. xxx.xxx.106.222
September 22, 2012
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Map and Directions
915 North Main Street, Columbia, IL 62236