Bentley Michael J DDS Limited

Bentley Michael J DDS Limited
Bentley Michael J DDS Limited 632 South Main Street Creve Coeur, IL 61610
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
1 star average for Value
Attempted two different appointments. Both visits started off terribly with a 30 minute wait in the lobby each visit. Not sure why I wasted another 25-30 minutes of my time filling out paperwork before arriving with a lengthy report of previous dental visits that the staff doesn't even bother reading. I tried to discuss my concerns with the length of time I was spending there without getting the service I requested and their very unprofessional hygienist told me no one made me be there. Bye Felicia!
by Unhappy former patient xxx.xxx.71.64
February 18, 2015
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have helpful information available online?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.120.73
June 12, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this dentist friendly?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous xxx.xxx.145.127
January 22, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Thomas Turl xxx.xxx.3.22
April 12, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.107.230
February 07, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I have never worked with a better dentist and will continue to make appointments with Dr. Bentley and refer others!
by Lauri xxx.xxx.97.198
January 13, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 11, 2011
Did your mouth feel clean after your appointment?
Not at all, it felt dirtier than it did when I arrived
by Anonymous
November 02, 2011
Was the chair you sat in during your dental procedure comfortable?
Not really, my back hurt after my procedure
Was this dentist friendly?
Extremely Friendly
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
September 27, 2011
Would you recommend this provider to others?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider prominently display their diplomas or business license?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider rush your appointment?
No
by Anonymous
March 31, 2011
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