Thomas Latiolais, MD

Thomas Latiolais, MD
Acorn to Oak Pediatrics 1025 Highway 80 Haughton, LA 71037
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Were you glad that you had the appointment with your provider?
Yes
by Anonymous xxx.xxx.13.190
May 05, 2014
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.123.248
November 13, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by KRISTYNE xxx.xxx.36.114
October 22, 2013
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by mary xxx.xxx.27.193
August 29, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's staff friendly?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.75.2
April 03, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by LO xxx.xxx.161.44
March 18, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.103.88
March 10, 2013
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Was this provider's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by LaShundra Clark xxx.xxx.3.58
February 28, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.161.44
February 06, 2013
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Was this provider's office clean?
It could have used some cleaning
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider remember you by name?
Sometimes, but not always
Did this pediatrician have good bedside manner and were they well-liked by your child?
Their bedside manner was OK, but my child doesn't care for them
by Anonymous xxx.xxx.30.109
November 28, 2012
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