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Rockford, IL
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Milani Mark DDS
Milani Mark DDS
(10 Reviews)
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4777 East State Street Rockford, IL 61108
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. When comparing them to others I have visited for the same condition, they are among the best I have seen. They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future.
by Claudia xxx.xxx.40.157
January 10, 2014
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.131.192
May 13, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.154.70
October 10, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 15, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature.
by Doug
November 22, 2011
Not only are they recommended by other dentists, other dentists are always calling asking for advice. I know that I'm under the care of an expert. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Bernsmd
September 08, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 23, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Anonymous
May 16, 2011
by SarahB1
May 27, 2010
To be honest the the doctor is very good very helpful and very caring. His staff however is very rude. The first time for a visit will be done in two sessions as they have to send out to have their x-rays developed which is rather inconvenient. Secondly the second visit they will charge you a special consulting fee to explain the care needed for your teeth which is more like a sales pitch for the stuff you should have done. This will be a $55 dollar charge that no insurance company will ever cover. I probably wouldn't be so upset about it if they just told me about the extra fee in the first place instead of a month after the treatment was performed.
by ice_wolf69
February 08, 2010
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Map and Directions
4777 East State Street, Rockford, IL 61108