Berla Eric A DMD

Berla Eric A DMD
Berla Eric A DMD 303 East 4th Street Waterloo, IL 62298
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Dr. Berla and his staff are super nice to me and call me by my nickname, which makes me feel right at home. Thanks for getting that ratchet tooth out of my head!
by Dayvid DesRoches xxx.xxx.203.240
January 27, 2017
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider listen to your input and concerns?
Absolutely
Did this provider spend time asking questions and listening to you?
Definitely
Was the office accommodating when booking an appointment?
Great
by Anonymous xxx.xxx.14.7
July 08, 2014
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's staff friendly?
Yes, they went above and beyond
by BOBBY xxx.xxx.194.96
January 29, 2014
Was this dentist's staff friendly?
Not Really
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.64.4
January 27, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by jen xxx.xxx.70.12
January 23, 2013
The doctor did not get all of the decay and now my daughter needs a root canal, which could have been avoided.
by Decay in Waterloo xxx.xxx.33.24
March 30, 2012
I had the most throuogh check-up and cleaning that I have ever had! Dr. Berla and his staff were all friendly but still professional. Dr, Berla went above and beyond with checking my teeth for any potential problems AND advising me on what I can do to better take care of them. All of my questions were answered and when bumped my teeth in a fall months later, Dr. Berla was very responsive. Dr. Berla focuses on what is important, the care of your teeth and mouth (yes, he even checks you toungue). I have a lot of confidence in Dr. Berla and would recommend him to everyone! By the way, the office was very easy to locate. I didn't have any trouble finding it at all. I'll definitely be going back.
by CBK xxx.xxx.122.11
January 19, 2012
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. The chairs in their waiting room were definitely above average. I was comfortable. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Tia
April 05, 2011
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