I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They always made sure that I wasn't in any pain. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. Dr. Papendick and his entire staff are terrific - very friendly and professional.