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Aspen Dental

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Aspen Dental
Aspen Dental
(17 Reviews)
> Get Phone Number & Directions
2505 Laporte Avenue Valparaiso, IN 46383
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Did this provider answer all of your questions?
No
Did this provider listen to your input and concerns?
No
Did this dentist explain your dental procedure to you?
A little
by KC xxx.xxx.132.213
June 30, 2017
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did the waiting room furniture appear to be clean?
Mostly
Does the provider's staff treat you well?
No
Does this provider answer the phone in a reasonable time when you call?
Mostly
by Anonymous xxx.xxx.14.114
July 21, 2014
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this dentist allow you to regularly rinse your mouth during your procedure?
No, it was almost unbearable
by Anonymous xxx.xxx.101.250
September 12, 2013
They are so nice and helpful the first time you go in for a visit, but as soon as they have your money that changes quickly. So, I had to get a partial done. The day before my teeth were pulled I went in to get my temporary and it was just in a plastic bag with some water in it. Seriously, they didn't even give me a case, just a plastic bag. I spent around $3,000 for this partial and they couldn't even give me a case.

So, now its time to get my impressions and the lady put the tray in my mouth and it was incredibly to small. I told her that and she could not care less. She told me it would be fine with the alginate in there. It did not. The dentist put it in and pushed up. I literally cried and asked him to stop. He told me no. When I left I had a inch gash in my gum. Good times.

Then I go in to get my final partial and it does not fit at all and acctually hurts to have in my mouth. I'm sure that I am going to need a new one. So, I am ready for the battle it is going to be to get a partial that I paid so much for. Please don't go there, they don't care.
by Anonymous xxx.xxx.15.166
April 03, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Would you recommend this dentist to others?
If I Had To
by Anonymous xxx.xxx.154.190
March 23, 2013
I went to Aspen Dental because I need an oral surgeon to remove my wisdom teeth. My dentist office does not offer that. The first time I went there, they were really nice, but my wait time was about 30 minutes. They didn't tell me that I needed to pay up-front wisdom teeth removal before I can even make an appointment. They also told me that my husband would be able to leave during and come back. Now, lets skip forward to the day I get my wisdom teeth removed. I had to wait 45 minutes before they called me back. The lady was pretty rude to my husband when he was getting ready to leave saying he couldn't leave because I was getting put to sleep for the procedure. I get back there to get my wisdom teeth removed and they were quick about that. The only thing that worries me is that I have no idea how I got my sweatshirt back on, how I got in our car. I didn't officially "wake up" until about 3/4 of the way home. I am pretty mad that they didn't let me "wake up" in their office to see how I was going to be. To me and my husband, we think it is just a business of get them in an out. I am mind-blown that they didn't try to take better care of me while I was waking up.
by Theresa xxx.xxx.144.202
February 22, 2013
After experiencing tooth pain, I went to Aspen because they were covered by my insurance. UGH. First, I had to wait forever just to get an appointment. When they finally scheduled me THREE WEEKS later, I was in agony. I sat in the waiting room 30 minutes after my appointment was scheduled, then they took 17 x-rays, sat me in a room for 20 minutes before returning, poked at my gums and left for another 15 minutes before coming back and telling me I needed 2 root canals.

I didn't trust their opinion. I went to another doctor, out of my prefered network for my insurance. They filled both cavities that "urgently needed root canals", and I have had absolutely no problems since. When Aspen realized I had insurance that would cover it, they wanted the money. So happy I went ELSEWHERE!
by abbetta xxx.xxx.221.88
November 28, 2012
Was this dentist's staff friendly?
Friendly Enough
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.226.233
November 12, 2012
Went in for several fillings today. Did not have to wait at all, which was nice, since I was the 1st appointment of the day. The dentist didn't explain what he would be doing, I suppose he felt that at my age I should know how a filling works. Everyone was very nice and concerned about my comfort. I did not get any aftercare instructions from anyone. After he was done, he was up and on to the next patient. And his assistant didn't give me any indication of what kind of care I needed to do. Thank goodness for the internet, which has told me all that I need to do. In all, they are quick, efficient, and friendly. I don't want to make a habit of going there for fillings though.
by S xxx.xxx.48.195
September 26, 2012
Having not been to the dentist in over a decade, I was scared. However, after the initial exam and x-rays (which were free with a coupon) I was pleased to find out it wasn't that bad. At subsequent visits, I was treated quite well. Staff is friendly and efficient. I did have to wait quite a bit for one visit, as the hygienist was running very far behind (I sat for 30 minutes in the chair before she was available for me), but they have tvs for each patient to make the wait better. While a $200 toothbrush seems a bit excessive, if it can help with my gingivitis, I'm willing to shell it out. Great staff, and I would recommend to anyone that needs inexpensive dental care.
by Susan xxx.xxx.48.195
July 27, 2012
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Map and Directions
2505 Laporte Avenue, Valparaiso, IN 46383