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James Gordon, DDS

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James Gordon, DDS
James Gordon DDS
(83 Reviews)
> Get Phone Number & Directions
8960 Fitness Lane Fishers, IN 46037
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Consumer Feedback

(83 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous xxx.xxx.197.25
August 15, 2013
Was this provider's staff friendly?
Not Really
Did this dentist thoroughly examine your teeth?
No, they only examined them for a few seconds
Was the toothpaste used during your cleaning enjoyable?
No, it didn't taste good at all
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
Did this dentist answer all of your questions?
Some were answered
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous xxx.xxx.1.32
August 15, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.110.18
June 28, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you refer this provider to a family or friend?
Yes
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous xxx.xxx.247.186
April 16, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.201.112
April 16, 2013
Very happy with Dr. Gordon!
by Anonymous xxx.xxx.10.45
April 03, 2013
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.110.18
February 18, 2013
Would you recommend this dentist to others?
I Already Have
by Anonymous xxx.xxx.32.118
February 08, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.82.153
January 30, 2013
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous xxx.xxx.165.35
January 28, 2013
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Map and Directions
8960 Fitness Lane, Fishers, IN 46037