James Krantz Jr, MD

James Krantz Jr, MD
Catoctin Medical Group 180 Thomas Johnson Dr Ste 101 Frederick, MD 21702
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Consumer Feedback

(59 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider late to your appointments?
No, they were on time
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
February 01, 2012
They had a couple of interesting magazines, but their selection wasn't very impressive. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Cindy Nichols
January 30, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
December 22, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider late to your appointments?
No, they were on time
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 19, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The chairs they had in the waiting room comfortable. I like that the waiting room is large so when people cough you don't feel like they are getting their germs all over you.
by Delta Kuhn
December 18, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to relax during your appointment?
Yes
by Anonymous
December 15, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
December 15, 2011
Would you refer this provider to a family or friend?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
December 14, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They paid close attention to me and all of my questions were answered. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable.
by Doe
November 29, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have reasonable prices?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 16, 2011
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